Terms of service
MOVARAX TERMS OF SERVICE OVERVIEW This website is operated by ARVEXA LLC under the MOVARAX trading name. Throughout the website, the terms “we”, “us” and “our” refer to ARVEXA LLC, trading as MOVARAX. By visiting our website or purchasing a product from us, you agree to these Terms of Service. These Terms apply to all visitors, customers and users of the website. Please read these Terms carefully before using the website or placing an order. If you do not agree with these Terms, you should not use the website or purchase our products. 1. ONLINE STORE TERMS You must be at least 18 years old, or have permission from a parent or legal guardian, to place an order through this website. You must not use our products or website for any unlawful, fraudulent or unauthorised purpose. You are responsible for ensuring that all information provided when placing an order is accurate and complete. 2. PRODUCTS AND INFORMATION We make reasonable efforts to display product descriptions, photographs, colours, dimensions and features as accurately as possible. Product colours may appear differently depending on your screen, lighting and device settings. Packaging, labels or minor product details may occasionally differ from the images displayed, provided that the product’s essential characteristics remain substantially the same. We reserve the right to correct errors, update product information or discontinue products without prior notice. 3. FITNESS, WELLNESS AND HEALTH INFORMATION Products sold by MOVARAX are intended for general fitness, wellness, support, comfort or relaxation purposes unless expressly stated otherwise. Our products and website content are not intended to diagnose, treat, cure or prevent any medical condition and must not be considered medical advice. Customers must follow all product instructions and stop using a product if they experience pain, numbness, irritation or unusual discomfort. Consult a qualified healthcare professional before using a product if you have an existing medical condition, injury, reduced sensation, circulation problems, are pregnant or have concerns about whether a product is suitable for you. 4. PRICES AND PAYMENT All prices are displayed in British pounds sterling unless otherwise stated. The product price and any applicable delivery charges will be displayed before payment is completed. Payment must be completed using one of the payment methods available during checkout. By submitting payment information, you confirm that you are authorised to use the selected payment method. We reserve the right to correct genuine pricing errors. If an incorrect price affects an order already placed, we will contact you and allow you to confirm the order at the correct price or cancel it for a full refund. 5. ORDERS AND ACCEPTANCE After placing an order, you will receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted. We may refuse or cancel an order where reasonably necessary, including suspected fraud, payment failure, incorrect pricing, stock unavailability or delivery restrictions. If we cancel an order after payment has been collected, the amount paid will be refunded to the original payment method. We may limit the quantity of products purchased by one customer, household, payment method or delivery address where reasonably necessary. 6. SHIPPING AND DELIVERY MOVARAX currently delivers to addresses within the United Kingdom. Most UK orders are estimated to arrive within 7–12 business days from the date the order is placed. This period includes order processing and shipping time. Delivery periods are estimates and may occasionally be affected by carrier disruption, adverse weather, public holidays, high order volumes or circumstances outside our reasonable control. Unless a different delivery period has been clearly agreed, we aim to deliver all orders within 30 days. Customers are responsible for providing a complete and accurate delivery address. Full delivery information is available in our Shipping Policy, which forms part of these Terms. 7. CANCELLATIONS, RETURNS AND REFUNDS UK customers may normally cancel an online purchase within 14 days of receiving the goods without giving a reason, subject to applicable legal exceptions. MOVARAX also offers a voluntary 30-day return period under the conditions described in our Returns & Refunds Policy. Customers must contact us before returning a product so that we can provide the correct instructions and return address. Certain sealed products may not be returnable after opening where they are unsuitable for return for health or hygiene reasons, unless they are faulty. Faulty, damaged, incorrectly described or incorrect products remain covered by applicable statutory consumer rights. Our Returns & Refunds Policy forms part of these Terms and contains full information about return eligibility, shipping costs and refund processing. 8. PROMOTIONS AND DISCOUNTS Discount codes and promotional offers may be subject to separate conditions, expiry dates and product restrictions. Unless expressly stated otherwise, promotional codes cannot be combined. We may withdraw or amend a promotion where reasonably necessary. This will not affect orders already accepted. Products purchased during a sale remain covered by applicable statutory consumer rights. 9. INTELLECTUAL PROPERTY All content on this website, including the MOVARAX name, logos, graphics, photographs, videos, layouts, product descriptions and written material, is owned by or licensed to ARVEXA LLC unless otherwise stated. You may not reproduce, distribute, modify, publish, sell or commercially exploit website content without prior written permission. 10. PROHIBITED USE You must not use the website: • For any unlawful or fraudulent purpose • To provide false or misleading information • To interfere with the security or operation of the website • To introduce malware, viruses or harmful code • To collect information about other users without permission • To infringe intellectual property or privacy rights • To place fraudulent orders or misuse promotions We may restrict or terminate access where these Terms are seriously or repeatedly breached. 11. THIRD-PARTY SERVICES Our store may use third-party providers for services including payments, website functionality, order fulfilment, delivery, customer support and analytics. Third-party providers may process information only as necessary to provide their services and subject to applicable privacy requirements. Links to third-party websites may be provided for convenience. We are not responsible for websites or services that we do not control. 12. LIABILITY Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or consumer rights that cannot legally be excluded. We are not responsible for losses caused by product misuse, failure to follow instructions, unauthorised alterations or circumstances outside our reasonable control. Nothing in these Terms excludes or restricts the statutory rights available to consumers. 13. PRIVACY Personal information is handled in accordance with our Privacy Policy. By using the website or placing an order, you acknowledge that your information may be processed as necessary to operate the website, process payments, fulfil orders, deliver products and provide customer support. 14. CHANGES TO THESE TERMS We may update these Terms to reflect changes to our services, policies, business operations or legal obligations. The version displayed on the website at the time an order is placed will normally apply to that order. 15. SEVERABILITY If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply. 16. GOVERNING LAW These Terms are governed by the laws of the State of New Jersey, United States. However, customers located in the United Kingdom retain any mandatory consumer protections and statutory rights available to them under applicable UK law. 17. CONTACT INFORMATION Questions about these Terms should be sent to: Trading name: MOVARAX Legal business name: ARVEXA LLC New Jersey Business ID: 0451338032 Email: akcanltd80@gmail.com Business address: 311 60TH ST, SUITE #210 WEST NEW YORK, NEW JERSEY 07093 UNITED STATES ```